**Chatty Shop Trading Company Terms & Conditions**
**Contents**
1. Overview of the Chatty Shop Website
2. Registration Requirements
3. Password and Security
4. Intellectual Property Rights
5. Usage Limitations
6. Social Media Usage
7. Third-Party Websites
8. Commercial Advertisements and Sponsorships
9. Website Availability
10. Product Specifications and Pricing
11. Product Availability
12. Delivery Information
13. Order Cancellation Policy
14. Defective Products
15. Refund Policy
16. Return and Exchange Policy
- 16.1 Refund and Exchange Procedures
- 16.2 Exceptions to Return and Exchange Policy
- 16.3 Issuance of Replacement Invoice/Credit Note
17. Payment Methods
18. Amendments to Terms
19. Account Suspension or Closure
20. Limitation of Liability
21. Miscellaneous Provisions
22. Calculation of Discounts
---
**Terms and Conditions**
Welcome to the Chatty Shop Trading Company website. These Terms and Conditions govern your use of our website and the associated WhatsApp application platform. They cover all transactions conducted through our website and your interactions with Chatty Shop Trading Company. Please read these terms carefully, as they define your rights and obligations under the law. By using or registering on our site and communication platforms, you agree to comply with these Terms and Conditions and our Privacy and Cookies Policy.
### 1. Overview of the Chatty Shop Website
1.1 The Chatty Shop Trading Company website is designed for your personal use at no cost, in accordance with these Terms and Conditions and our Privacy Policy.
1.2 These terms apply to your general use of the website, any products purchased from our online stores, and all related services.
### 2. Registration Requirements
2.1 To register on the Chatty Shop website, you must be at least eighteen years old.
2.2 Ensure that the information you provide during registration is accurate and complete.
2.3 We reserve the right to update these Terms and Conditions at any time. We recommend checking this page periodically to stay informed about any changes, as they will apply to your continued use of the site.
### 3. Password and Security
3.1 Upon registration, you will be asked to create a password. It is your responsibility to keep this password confidential and not share it with anyone.
3.2 You are accountable for all activities that occur under your account. If you suspect that your password has been compromised, please notify our Customer Service immediately.
3.3 We may suspend or close your account if we suspect any security breaches or misuse of the site.
### 4. Intellectual Property Rights
4.1 The content on this website is protected by copyright, trademark, and other intellectual property laws. You may view, print, and download content for personal, non-commercial use only, provided you retain all copyright notices.
4.2 No license is granted to use any trademarks or proprietary rights of Chatty Shop Trading Company or its affiliates without written permission.
### 5. Usage Limitations
5.1 You may not use the Chatty Shop website for any unlawful purposes, including:
- Gaining unauthorized access to other systems.
- Disrupting the experience of other users.
- Distributing spam or unauthorized advertising.
- Impersonating another person.
5.2 Chatty Shop reserves the right to remove any user-generated content that violates these terms.
5.3 You are responsible for any damages incurred by Chatty Shop as a result of your violation of these terms.
### 6. Social Media Usage
6.1 The Chatty Shop website may feature social media components. You are encouraged to interact respectfully and refrain from sharing personal information.
6.2 We do not control social media content but reserve the right to monitor and remove inappropriate materials.
### 7. Third-Party Websites
Links to third-party websites are provided for your convenience. We are not responsible for the content or functionality of these sites.
### 8. Commercial Advertisements and Sponsorships
The website may contain advertisements. We are not liable for any inaccuracies or errors in advertising materials provided by third parties.
### 9. Website Availability
9.1 We strive to provide uninterrupted service. However, the website may occasionally be unavailable due to maintenance or technical issues.
9.2 If an error occurs, please notify Customer Service, and we will address it as soon as possible.
### 10. Product Specifications and Pricing
10.1 We make every effort to display products accurately. However, product specifications may vary, and images are for illustrative purposes only.
10.2 If a pricing error occurs, we will inform you before dispatching your order.
### 11. Product Availability
11.1 All products are subject to availability. We reserve the right to limit quantities per customer.
### 12. Delivery Information
12.1 Delivery will be made to the address you specify. Please ensure that the delivery area is accessible.
12.2 International shipping is not available.
12.3 We aim to deliver products within 48 working hours but are not liable for delays due to unforeseen circumstances.
### 13. Order Cancellation Policy
13.1 You may cancel your order prior to shipment. Please note that transaction fees may apply, and shipping costs will be incurred if the product has already been shipped.
### 14. Defective Products
If your products arrive damaged or defective, please contact us for a return or exchange.
### 15. Refund Policy
Refunds will be processed based on the following criteria:
- Orders not fulfilled due to unavailability.
- Returns due to defects or damage.
### 16. Return and Exchange Policy
16.1 **Refund and Exchange Procedures**: Returned items must be in original condition and packaging. Exchanges are allowed for similar value items.
16.2 **Exceptions**: Some products, such as personal care items and opened electronics, may not be eligible for return.
16.3 **Replacement Invoice/Credit Note**: A replacement invoice or credit note will be issued upon approval.
### 17. Payment Methods
Payments are processed via secure gateways. We accept local currency transactions only.
### 18. Amendments to Terms
We may modify these Terms and Conditions periodically. Continued use of the website signifies your acceptance of any changes.
### 19. Account Suspension or Closure
We reserve the right to suspend or close accounts for any violations of these Terms and Conditions.
### 20. Limitation of Liability
20.1 We strive to provide accurate and high-quality content but are not liable for any inaccuracies or technical issues.
20.2 Our liability is limited to direct damages and does not include any loss of profits or data.
### 21. Miscellaneous Provisions
21.1 You may not transfer your rights under these Terms to any third party.
21.2 If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
### 22. Calculation of Discounts
When a percentage discount is advertised, the eligible purchase cost will be adjusted accordingly, excluding any supplementary charges unless stated otherwise.
---
By using the Chatty Shop Trading Company website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. For any questions or concerns, please contact our Customer Service.